Adla has been just perfect. The holiday we have booked is a very special one in memory of my parents. Adla walked me through all the options with so much knowledge ,kindness and patience. I couldn’t have asked for better. Thankyou so much.
Well, what can I say, apart from thank you so much for arranging such a fantastic holiday for me and my friend. We had an unbelievably wonderful holiday. Everything organised and taken care of. The Rocky Mountaineer was a trip of a lifetime and being upgraded at each hotel was the icing on the cake. We saw quite a lot of wildlife, elk, a cow moose with calf, a black bear, beavers, bighorn sheep and bald eagles. Sophie arranged everything to our satisfaction, including the 2 day stopover in Victoria on Vancouver Island. The Laurel Point hotel was ideally situated and our room overlooked part of the inner harbour. As I said, the trip of a lifetime. Thank you so much Sophie for organising our wonderful holiday.
Everything went very smoothly, including the flights. I enjoyed the Cruise to Alaska very much. The Volendam was very nice as were the staff and food. The Rosedale Suites in Vancouver were very nice although the Restaurant was average. Some of the restaurants round about were take-away and I had to walk quite a bit to find a decent one but otherwise a good holiday which I would recommend to anyone.
Sophie King was very understanding on our specific requirements and changes were made on several occasions to accommodate us, nothing was to much trouble and was dealt with very effectively, these people know what they are doing when it comes to touring Canada.
Nothing was a bother for Sophie from Canada Travel Specialists based in Glasgow City Centre, every time we spoke to her and she always remained professional throughout. She was an absolute delight to deal with and played a major part in making sure our trip was perfect! We left it up to her to book our accommodation after telling her what we were looking for at the time of our enquiry, every hotel we stayed in was perfect for our needs and not too far from all the main spots we wanted to see. Everything was great with our transport booked with Sophie also, trains/flights were easy and travel to and from each destination was seam-less as you’d promised at the time of booking. There were no unexpected, hidden charges (which I was expecting as that’s happened to me with travel agents before) as she had prepped us that our luggage would cost extra for the flights and that was all. Considering we walked into the branch and wanted to travel from one side of Canada to the other on a budget, Sophie wasn’t phased at all and explained to us the best way to make our vision a reality. We had the most fabulous, stress-free trip so thank you to Sophie for making that possible as it was all down to Sophie's great service.
We just wanted to let you know that we had an awesome holiday in Canada. The itinerary and accommodation exceeded our expectations and we cannot thank Adla Toal enough for the work she did to make our holiday the most fantastic experience and left us with a lifetime of memories for hubby's 60th birthday. We were a little anxious with so many transfers and trips that something would go wrong but it didn't .. thanks to Adla and her exemplary planning on our behalf. Every aspect of the itinerary was exceptional and we enjoyed ourselves to the maximum. Once again a massive thank you Adla and you can rest assured that we will be booking with you again in the near future to visit Canada again.
Friendly and very helpful service from Adla. Nothing was too much for her and my holiday went very smoothly. Even though the package to Churchill, Manitoba was with Just You, I wanted to stay on in Toronto longer than the time stated and also not to stay in a hotel (my son and his family live there) Adla arranged all the details for me including a direct flight back to Glasgow instead of via Heathrow as it should have been. I had a wonderful time both in Churchill (I did see several polar bears) and in Toronto with my family. My previous dealings with Barrhead Travel (Ayr) in 2014 were not satisfactory so I was delighted that Adla was so pleasant and helpful.
Brilliant, personal service. We booked a self drive tour of the Rockies and Vancouver Island for our honeymoon and had the most fantastic time. All the hotels exceeded expectations and the activities they suggested were all great additions which we might not otherwise have done. Would definitely book with them again.
Just returned from a holiday in Banff, Vancouver and Vancouver Island. This was just the best ever and I can't sing the praises of your company highly enough. We took the Rocky Mountaineer Gold Leaf from Banff to Vancouver and then a few days self-drive on Vancouver Island (Victoria to Ucluelet). It would be difficult to pick out the highlights of this tour - the Rocky Mountaineer is a unique experience, as is the Lakes and Waterfalls tour in Banff. Grouse Mountain in Vancouver is also terrific, especially the ski-lift to the top! Seaplane ride in Victoria is also great. So many things to do! When we first approached Adla to give us some advice on our holiday in British Columbia we really didn't have a clue where to start! I feel that we were really lucky that it was Adla who put our holiday together: she was incredibly enthusiastic and pro-active in her suggestions of where to stay and what to do, arranging some very good hotels and great excursions. This made our first experience of Canada so positive that we really feel we need to get back there soon! We hit on your company quite by accident via Google, but feel that we've found a travel company that is really superb and which we will come back to. We would have no hesitation in recommending you. Well done, especially Adla!